Job Overview
Job Role: A National Credit Head for Credit Cards and Personal Loans is a senior executive responsible for managing the entire credit risk, underwriting policies, and portfolio health for unsecured retail lending products on a Pan-India level.
Key Responsibilities • Credit Policy & Strategy
• Design and implement end-to-end credit underwriting policies for Personal Loans and Credit Cards. • Define target market segments, risk-based pricing, and bureau cut-offs (CIBIL/Experian). • Establish policy exception and deviation matrices for high-value or non-standard profiles. • Portfolio Quality & Risk Monitoring
• Monitor key portfolio health metrics including Early Warning Indicators (EWI), PAR (Portfolio at Risk), and credit losses (Credit Cost/NPA). • Track bounce rates, 30/60/90+ DPD (Days Past Due) delinquency trends, and early mortality. • Conduct regular portfolio stress-testing and vintage analysis to manage risk exposure. • Process Efficiency & Digital Underwriting
• Drive automation, rule engines, and machine learning models for instant decision-making (STP - Straight Through Processing). • Optimise turnaround time (TAT) for application processing while maintaining strict risk controls. • Enhance Video KYC, digital footprint evaluation, and bureau integration frameworks. • Governance & Regulatory Compliance
• Ensure absolute compliance with Reserve Bank of India (RBI) guidelines on unsecured lending and digital lending norms. • Manage internal/external audit closures and risk containment unit (RCU) findings. • Coordinate with legal and compliance teams to update operational risk frameworks. • Cross-Functional Collaboration
• Partner with National Sales Heads to balance business growth with risk parameters. • Work closely with collections and recovery teams to feed delinquency insights back into underwriting. • Collaborate with product and data analytics teams to launch pre-approved and cross-sell campaigns.
Ideal Candidate: Looking for a candidate with strong work experience in unsecured credit underwriting at Fintech companies or NBFCs or Bank. The applicants must have a proven track record of managing large multi-location credit approval hubs and mentoring risk analysts.