Job Overview
A Relationship Manager for Affordable LAP sources and evaluates customers seeking loans against property, ensuring the property and applicant meet eligibility norms. They manage end-to-end loan processing, customer support, and portfolio quality through regular follow-ups and issue resolution.
Generate leads and acquire customers for Affordable LAP through field sourcing, channel partners, and local market networking.
Assess customer income, property documents, and financial eligibility; coordinate with credit and legal teams for evaluations.
Guide customers through the loan application, documentation, and disbursement process with clear communication.
Maintain strong post-disbursement relationships, monitor repayment behavior, and support customers in resolving queries.
Ensure portfolio quality by conducting regular follow-ups, property checks, and timely collection interventions when required.
An ideal candidate for a Relationship Manager – Affordable LAP has strong field sales experience, solid understanding of property documentation, and familiarity with self-employed customer segments. They should possess strong relationship-building skills, local market knowledge, and the ability to assess income and creditworthiness effectively.