Job Overview
A Playing Captain will lead from the front by managing a portfolio of HNI/UHNI clients while simultaneously driving new client acquisition, revenue generation, and team performance. The role involves mentoring Relationship Managers, strengthening client relationships, increasing wallet share, and ensuring delivery of customized wealth solutions. The individual will also act as a senior escalation point for key clients and contribute actively to building the firm’s wealth management franchise.
Scope of the Role – Non-Playing Captain
A Non-Playing Captain will focus primarily on leading, mentoring, and managing a team of Wealth Managers/RMs without carrying an individual client portfolio. The role will be responsible for driving team productivity, new client acquisition, AUM and revenue growth, client engagement, and effective execution of the firm’s wealth strategy. The individual will also support senior client conversations, coach the team on complex opportunities, and ensure achievement of business targets.
1) Lead and manage a team of Wealth Managers/RMs, driving business growth across HNI/UHNI client acquisition, AUM, revenue, and wallet share.
2) For Playing Captains, actively manage a personal portfolio of key HNI/UHNI clients while leading the team; Non-Playing Captains will focus primarily on team leadership and business development.
3) Build and strengthen high-value client relationships by providing customized wealth management, investment, and financial solutions aligned with client objectives.
4) Mentor, coach, and motivate the team to improve productivity, client engagement, cross-selling, and achievement of business targets.
5) Drive new client acquisition through market development, referrals, professional networks, and effective relationship-building strategies.
6) Act as a senior point of escalation for key client relationships and complex investment opportunities, while ensuring high standards of service, compliance, and overall client experience.