About the opportunity
Job Overview
Responsible for overseeing the operations and growth of Current Account portfolio in the state. This role offers a unique blend of strategic thinking and hands-on management, with plenty of opportunities to collaborate with cross-functional teams and drive business results. Plus, you'll get to work in a dynamic and fast-paced environment, surrounded by a team of branch officers
- Responsible for overseeing Current Account acquisition and service within the designated area.
- Manages a team of officers to ensure efficient and effective service delivery.
- Develops and implements strategies to increase current account business in the area.
- Monitors market trends and competitor activities to identify potential opportunities and risks.
- Collaborates with other departments, such as sales and marketing, to promote CA services to clients.
- Ensures compliance with all regulatory requirements and internal policies and procedures.
- Conducts regular performance reviews and provides training and development opportunities for team members.
- Acts as a point of escalation for complex transactions and customer complaints.
- Prepares and presents reports on performance to senior management.
Looking for candidates with good knowledge in Current Account portfolio management. Should be well-versed in SME services and cross-selling. Team handling experience is mandatory.