About the opportunity
Job Overview
Premium Acquisition Manager will be responsible for acquiring and retaining high-value CASA customers . Will be responsible for acquisition of NTB customers accounts sourcing , engaging with customers and providing them with the best possible service.
- Develop and implement strategies to acquire new customers and increase customer base • Analyze customer data to identify potential customers and target them with appropriate marketing campaigns • Develop and maintain relationships with existing customers to ensure customer loyalty • Monitor customer feedback and provide timely responses to customer queries • Develop and implement strategies to increase customer satisfaction • Monitor customer trends and develop strategies to increase customer retention • Develop and implement strategies to increase customer referrals • Develop and maintain relationships with external partners to increase customer acquisition • Monitor competitor activities and develop strategies to stay ahead of the competition • Develop and implement customer loyalty programs to increase customer loyalty • Develop and implement strategies to increase customer engagement • Monitor customer service performance and develop strategies to improve customer service